we are a supplier of hosted telephony, business telephone systems and it supportHow Does Hosted Telephony Work
Hosting is not new technology; it’s been around for a long time. It in essence means that you use another company to support your business systems, and your staff effectively become users, leaving the backend to qualified engineers. This takes the worries out of technology and allows you to run your business at peak efficiency. Hosted Telephony is an extension of this principal, where we host all the hardware and carry out all the configuration on your behalf.
Most companies already use hosting to some degree, for example you entrust your web-site and email to a service provider. This is generally because you know that they are far better placed to run this for you than you are yourself. They have much higher skill levels in their arena and are more geared to dealing with issues if they arise and of course there are economies of scale as they look after many customers –
meaning they can invest in high-end equipment out of the reach of smaller companies, offering features normally only available to blue-chip businesses. This same principal applies to Hosted Telephony
We house enterprise level telephony systems, routers and switches in our data centre. We have resilient fail safe systems, back up and disaster recovery networks that a normal business would not be able to support. It means you don’t need to worry about telephony, no support contract, no lines, no hassles or issues. It’s all taken care of for you. Our Hosted Telephony Systems are monitored 24 hours a day, 7 days a week. We make any changes you require and back up your data on a daily basis. Meaning you have a faster, more secure and resilient telephone system than ever before.